[Remote] Customer Support Coordinator | Remote

Note: The job is a remote job and is open to candidates in USA. Travel Planning Careers is seeking a dependable and service-oriented Customer Support Coordinator to provide client assistance and manage support requests in a remote environment. This role focuses on communication, organization, and delivering a positive client experience while coordinating scheduling and service-related activities.ResponsibilitiesRespond to client inquiries and provide timely, professional supportAssist with coordinating scheduling, reservations, and service requestsMaintain accurate client records and support documentation in internal systemsCommunicate with clients via email, phone, and online platformsTrack and follow up on open requests to ensure resolutionReview service details and confirmations for accuracyProvide general administrative and customer supportCollaborate with internal teams to ensure a smooth client experienceSkillsStrong written and verbal communication skillsExcellent organizational skills and attention to detailComfortable using online systems and customer support toolsAbility to manage multiple tasks in a remote environmentReliable internet access and ability to work remotelyCustomer service or administrative experience preferredExperience in customer service, coordination, or administrative supportInterest in travel, hospitality, or event-related servicesBenefitsFlexible remote work environmentStep-by-step onboarding and ongoing supportOpportunities for growth and advancement based on performanceSupportive and collaborative team environmentCompany OverviewTravel Planning Careers connects individuals with opportunities in the travel industry through flexible and remote travel planning, booking coordination, and customer service roles. It was founded in 2017, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.