Remote Customer Support Agent - Seasonal Opportunity
Join UnifyCX, a leading Global Business Process Outsourcing company, as a Customer Support Agent and be part of our dynamic, remote-first team! We're seeking experienced and motivated individuals to deliver exceptional service to our clients during our busy season.
Key Highlights:
Seasonal position: July 1st – October 2025
Competitive base pay: $20.00 per hour
Remote work arrangement: Must reside in the greater San Antonio, TX area
Flexible schedule: Monday - Friday, 9:00 AM – 9:00 PM (no weekends!)
Employment duration: 3 to 4 months
Job Summary:
Responsibilities:
Deliver extraordinary customer service and build positive relationships with clients
Manage your time effectively and respond to incoming calls in a timely manner
Accurately document call details and customer interactions
Take ownership of customer issues and follow them through to resolution
Maintain organized records of service actions and outcomes
Prioritize workflow based on task urgency and importance
Support additional tasks as assigned
Ideal Candidate:
To be considered for this role, you should have:
Proven working experience in a customer service environment, preferably Technical Support
Experience in providing customer service support
Availability to work Monday-Friday
Proficiency in communications
Strong organizational and time-management skills
Exceptional attention-to-detail
Advanced troubleshooting and multi-tasking skills
About Us:
UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. With nearly two decades of experience, we've grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
Apply Now
Apply Now
Key Highlights:
Seasonal position: July 1st – October 2025
Competitive base pay: $20.00 per hour
Remote work arrangement: Must reside in the greater San Antonio, TX area
Flexible schedule: Monday - Friday, 9:00 AM – 9:00 PM (no weekends!)
Employment duration: 3 to 4 months
Job Summary:
Responsibilities:
Deliver extraordinary customer service and build positive relationships with clients
Manage your time effectively and respond to incoming calls in a timely manner
Accurately document call details and customer interactions
Take ownership of customer issues and follow them through to resolution
Maintain organized records of service actions and outcomes
Prioritize workflow based on task urgency and importance
Support additional tasks as assigned
Ideal Candidate:
To be considered for this role, you should have:
Proven working experience in a customer service environment, preferably Technical Support
Experience in providing customer service support
Availability to work Monday-Friday
Proficiency in communications
Strong organizational and time-management skills
Exceptional attention-to-detail
Advanced troubleshooting and multi-tasking skills
About Us:
UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. With nearly two decades of experience, we've grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
Apply Now
Apply Now