[Remote] Customer Success Manager, Florida

Note: The job is a remote job and is open to candidates in USA. Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. They are seeking a Customer Success Manager who will guide educators and administrators to achieve their goals with Edmentum solutions, ensuring customer success from onboarding through renewal and fostering strong relationships.ResponsibilitiesChampion customer success from onboarding through renewal, ensuring seamless adoption and measurable outcomesBuild deep partnerships with district leaders and educators to promote engagement and awarenessAnalyze data to uncover insights and craft strategies that maximize student learning impactCollaborate with internal teams to secure renewals and identify growth opportunitiesAdvocate for customers by sharing feedback that shapes future products and servicesSkillsYou have a bachelor's degree and 5+ years of experience in education technology or customer successYou are passionate about improving education and driving positive changeYou have strong communication skills and can engage effectively at all levels of a districtYou are skilled in analyzing data and making strategic recommendationsYou have a deep understanding of curriculum, instruction, and educational trendsYou are proactive, adaptable, and thrive in a fast-paced environmentYou are collaborative and committed to fostering inclusionYou are willing to travel up to 65%You are willing to take on evolving responsibilities based on business needsBenefitsMedical, dental, and vision insurance with various plan optionsA 401(k) retirement plan with company matchingA flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of DecemberResources to promote wellness, ensuring you have the support you need both professionally and personallyCompany OverviewEdmentum provides online learning programs to drive student achievement for academic and career success. It was founded in 1989, and is headquartered in Bloomington, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is http://www.edmentum.com.