[Remote] Customer Success Manager

Note: The job is a remote job and is open to candidates in USA. Korn Ferry is a leading global organizational consulting firm, and they are seeking a Customer Success Manager for their LexisNexis Intellectual Property division. The role involves driving customer awareness and usage of their IP product suite through presentations, training, and demonstrations, while also identifying revenue opportunities.ResponsibilitiesTake action to increase awareness and drive usage and preference of LN content, products and servicesIdentify and target revenue and growth opportunities within assigned market and/or accountsDemonstrate deep product knowledge, act as internal resource for Product, Sales and Marketing teamsCreate and deliver specialized customer presentations to drive usage and communicate the value proposition and competitive differentiatorsProvide support and training for the sales team through joint calls, demonstrations and trainingResearch the competitive landscape to present analyses of the market to Product, Segment and MarketingSkillsBS/BA degree or equivalent experience3+ years experience in a customer facing roleExcellent communication skills (verbal, written and presentation)Experience working collaboratively with cross-functional teamsAbility to travel (approximately 25%)BenefitsWellbeing initiativesShared parental leaveStudy assistanceCountry specific benefitsCompany OverviewKorn Ferry is a global consulting firm that powers performance. It was founded in 1969, and is headquartered in Los Angeles, CA, US, with a workforce of 10001+ employees. Its website is http://www.kornferry.com.