Remote Customer Success & Education Manager
About the position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Revenue Enablement Program Manager. This role is pivotal in driving customer and partner training initiatives through onboarding, advanced use cases, and ongoing education. You will be responsible for creating scalable training programs that enhance product adoption, improve retention rates, and maximize services revenue. The position requires collaboration across multiple teams, including Customer Success, Sales, and Product, ensuring the training aligns with the company’s strategic goals. Your contributions will directly influence customer satisfaction and success, providing them with the knowledge to achieve their desired outcomes effectively.
Responsibilities
• Design, build, and scale customer and partner training programs that enhance onboarding and product understanding.
• Define learning objectives to align with customer adoption and retention goals.
• Develop role-based curricula tailored for various customer and partner stages.
• Launch paid training offerings in collaboration with service departments.
• Partner with sales teams to ensure effective training engagement and support.
• Track metrics to measure the impact of training on revenue and customer retention.
Requirements
• 5+ years of experience in Revenue Enablement, Customer Enablement, or Learning Programs.
• Proven track record in designing successful customer or partner training initiatives.
• Experience in developing paid services or monetized training programs is a plus.
• Strong background in instructional design and adult learning principles.
• Excellent cross-functional leadership and stakeholder management capabilities.
• Data-driven mindset focused on program optimization and effectiveness.
• Strong project management abilities in dynamic environments.
Benefits
• Flexible Paid Time Off (PTO).
• Home internet stipend.
• Comprehensive medical, dental, and vision benefits.
• Maternity/paternity leave program.
• Employee Assistance Program (EAP).
• Professional Development Reimbursement Program.
• 401(k) retirement savings plans (Pre-Tax and Roth).
• Flexible Spending Accounts (FSA) for Medical & Dependent Care.
• Health Savings Account (HSA) with company contributions.
• Wellness programs to promote a healthy work-life balance.
Apply Now
Apply Now
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Revenue Enablement Program Manager. This role is pivotal in driving customer and partner training initiatives through onboarding, advanced use cases, and ongoing education. You will be responsible for creating scalable training programs that enhance product adoption, improve retention rates, and maximize services revenue. The position requires collaboration across multiple teams, including Customer Success, Sales, and Product, ensuring the training aligns with the company’s strategic goals. Your contributions will directly influence customer satisfaction and success, providing them with the knowledge to achieve their desired outcomes effectively.
Responsibilities
• Design, build, and scale customer and partner training programs that enhance onboarding and product understanding.
• Define learning objectives to align with customer adoption and retention goals.
• Develop role-based curricula tailored for various customer and partner stages.
• Launch paid training offerings in collaboration with service departments.
• Partner with sales teams to ensure effective training engagement and support.
• Track metrics to measure the impact of training on revenue and customer retention.
Requirements
• 5+ years of experience in Revenue Enablement, Customer Enablement, or Learning Programs.
• Proven track record in designing successful customer or partner training initiatives.
• Experience in developing paid services or monetized training programs is a plus.
• Strong background in instructional design and adult learning principles.
• Excellent cross-functional leadership and stakeholder management capabilities.
• Data-driven mindset focused on program optimization and effectiveness.
• Strong project management abilities in dynamic environments.
Benefits
• Flexible Paid Time Off (PTO).
• Home internet stipend.
• Comprehensive medical, dental, and vision benefits.
• Maternity/paternity leave program.
• Employee Assistance Program (EAP).
• Professional Development Reimbursement Program.
• 401(k) retirement savings plans (Pre-Tax and Roth).
• Flexible Spending Accounts (FSA) for Medical & Dependent Care.
• Health Savings Account (HSA) with company contributions.
• Wellness programs to promote a healthy work-life balance.
Apply Now
Apply Now