[Remote] Customer Storytelling & Content Project Manager (Part-Time)

Note: The job is a remote job and is open to candidates in USA. Marvel Marketers is a global Marketing Automation and Digital Marketing consultancy seeking a proactive Customer Storytelling & Content Project Manager. The role involves transforming customer interviews into compelling marketing deliverables and managing the storytelling process from draft to approval.ResponsibilitiesReview customer interview transcripts, briefs, message maps, and video footage to identify the strongest customer storylineHelp determine the best 120 seconds of content from longer customer interviews for short-form videosProvide creative direction and feedback on video cuts, including pacing, story flow, key stats, visual graphics, and B-roll opportunitiesPartner with the external video agency to improve draft work from initial cut to polished final deliverableUse transcripts and interview materials to support written customer stories for web publicationIdentify and recommend strong customer quotes for approvalDetermine what content should be included in customer sell sheets or related sales enablement materialsManage multiple customer story asset packages at once, including videos, written stories, quotes, sell sheets, and approval bundlesTrack asset status, approvals, dependencies, and next steps across approximately 25 customer stories and multiple deliverables per customerKeep agency partners accountable to timelines, quality expectations, and deliverablesBring organization for productivity, not organization for organization’s sakeProactively flag gaps, risks, blockers, and recommendations without waiting to be askedSkillsExperience in customer storytelling, content marketing, case studies, video storytelling, or customer advocacyStrong ability to distill long-form interviews into concise, compelling narrativesUnderstanding of marketing message maps, product messaging, and customer proof pointsStrong eye for video pacing, story flow, and what makes a customer story compellingAbility to review video cuts and provide actionable feedback to an agency or production partnerStrong project management skills, including timeline tracking, asset management, approvals, and stakeholder follow-upExcellent attention to detail and quality controlAbility to manage multiple customer stories and deliverables in parallelStrong written communication skillsComfortable working with AI-enabled workflows or organizing assets that may involve AI toolsComfortable working with technical, security, or enterprise/B2B contentPrior experience supporting enterprise technology client(s)Experience working with security, cloud, SaaS, cybersecurity, or technical product marketingExperience working with agencies such as video production, creative, or content agenciesFamiliarity with customer story deliverables, including videos, web stories, quote approvals, and sell sheetsExperience with stakeholder management in a fast-paced marketing organizationExperience using project trackers, workback schedules, Google Workspace, or similar toolsPrior work on customer stories, internal stakeholder stories, launch content, or event-related storytellingCompany OverviewMarvel Marketers is a marketing company that provides creative content, technology solutions, events marketing, and data analysis. It was founded in 2013, and is headquartered in San Mateo, California, USA, with a workforce of 51-200 employees. Its website is https://www.marvelmarketers.com.