[Remote] Customer Service Travel Agent

Note: The job is a remote job and is open to candidates in USA. Hello Sunshine Travels is seeking a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients, helping them plan, book, and manage trips while providing exceptional service from start to finish.ResponsibilitiesAssist clients with vacation planning, including cruises, resorts, tours, and custom itinerariesProvide clear, friendly communication via phone, email, and social platformsResearch destinations, pricing, promotions, and travel requirementsManage bookings, changes, cancellations, and travel documentationResolve client concerns with professionalism and careBuild long-term relationships that turn travelers into repeat clientsSkillsStrong customer service and communication skillsOrganized, self-motivated, and comfortable working independentlyPassion for travel and helping othersAbility to multitask and pay attention to detailsSales or hospitality experience is a plus (but not required)Willingness to learn and stay updated on travel trendsBenefitsFlexible, remote opportunityOngoing training and mentorshipGrowth potential within the travel industryA supportive, positive team cultureCompany OverviewI’m a home-based travel advisor and entrepreneur passionate about helping people turn their travel dreams—and career goals—into reality. It was founded in 2023, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.hellosunshinetravels.com.