[Remote] Customer Service Software Engineer

Note: The job is a remote job and is open to candidates in USA. TalentBright is a medical diagnostic AI software company focused on revolutionizing medical imaging through cutting-edge artificial intelligence technology. They are seeking a Customer Service Software Engineer to provide technical support to users and assist in the development of their AI-powered diagnostic software, primarily responding to customer support requests and troubleshooting software errors.ResponsibilitiesProvide technical support to usersAssist in the development of AI-powered diagnostic softwareRespond to customer support requests related to MRI study issuesTroubleshoot software errorsDeliver timely resolutionsSupport the Sr. Software Engineer in areas such as debugging, version control, and cloud-based processingSkillsBS or MS degree in Computer Science, Software Engineering or equivalentWeb application development experience (JavaScript, HTML, etc.)Strong Computer Science fundamentals (algorithms, data structures, software design)Strong interpersonal, analytical, organizational, and problem-solving skillsExperience with Docker and KubernetesExperience writing in C++ and Python languages, as well as using GitHub for software version and change controlWorking knowledge of deep learning, AI machine learning, and statisticsExposure to web technologies (JavaScript, HTML)Exposure to medical imaging tools (ITK, DICOM)BenefitsHealth Benefits: Individual Coverage Health Reimbursement Arrangement (ICHRA)IRA Retirement Plan with 3% Match80 Hours PTOMon-Fri Flexible ScheduleCompany Overview👋🏻 Welcome to TalentBright, where Smart Recruitment Solutions meets your hiring success! 🩺 A nurse-owned and operated firm, our services range from cost-effective subscription searches to comprehensive contingent and retained search solutions. It was founded in 2020, and is headquartered in Blandon, Pennsylvania, US, with a workforce of 2-10 employees. Its website is http://www.talentbright.solutions.