Remote Customer Service Representative – (Work From Home Job) – Indeed Jobs US
September 13, 2025
Sofa is actively hiring Remote Customer Service Representatives based in or near Pittsburgh, PA to join our expanding support team. If you're looking for a stable remote job that values communication, problem-solving, and flexibility, this role could be the perfect match for you.
Whether you're entering the workforce or transitioning from another customer-facing role, Sofa provides thorough training and a supportive environment to help you thrive while working from home.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Deliver accurate, friendly, and efficient service.
Document interactions in our system and follow up as needed.
Resolve issues and provide product or service information.
Collaborate with team members and leadership to enhance support.
Qualifications:
Must reside in Pittsburgh, PA or anywhere within the U.S.
Strong written and verbal communication skills.
Ability to multitask and self-manage in a remote environment.
Basic computer and typing skills; CRM familiarity a plus.
Previous customer service experience preferred but not mandatory.
Benefits:
Fully remote position.
Competitive pay between $18 – $24/hour.
Part-time and full-time shifts available.
Paid training provided.
Health and wellness benefit options.
How to Apply:Go to the Sofa Careers portal, search for “Remote Customer Service Representative,” choose Pittsburgh, PA as your location, and complete the online application form and assessment.
Apply Now