[Remote] Customer Service Representative – Part time

Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a part-time Customer Service Representative, you will assist customers by answering their inquiries and resolving their issues, contributing to an exceptional customer experience.ResponsibilitiesAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesSkills6 months of customer service experienceHigh school diploma or equivalentComputer experienceHigh speed internet (> 15mbps) may be required for some programsReside within 50 miles of Sacramento, CABenefitsA healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness programTraining is conducted over a 3-week period on a full-time scheduleSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesYour training experience includes engaging, instructor led online sessions that use both webcam video and audioAccess to individualized coaching and thousands of free courses to support your growthCompany OverviewPercepta is a global, contact services company that builds customer loyalty. It was founded in 2000, and is headquartered in Köln, Nordrhein-Westfalen, DEU, with a workforce of 1001-5000 employees. Its website is http://www.percepta.com.