REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY in Cincinnati, OH
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Company: St. Andrews University
Job description: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities for Customer Care Representative
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Establish new customer accounts, recording account information on written forms or digitally
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Maintain and regularly update financial account information using computer software programs
Anticipate customer needs, following up with previous customers to offer reorders or additional services
Qualifications for Customer Care Representative
Call center or customer service experience preferred
Flexibility to work different shifts (including evenings, weekends, or holidays)
Willingness to participate in training before hire and on-the job
Ability to pass a pre-employment background investigation and drug screen for certain positions
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer software and office systems
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the goods and services offered by the company
Benefits
Earn Part time income from the comfort of your home
Learn new skills, get access to in demand work from home jobs
No dress code, work in your pj's or work in a suit - you choose
Able to take direction and prioritize tasks from multiple Team Members.
Training and Development
Work From Home and/or flexible hours
Bonuses / Awards / Gifts
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Expected salary:
Location: Cincinnati, OH
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Job date: Sat, 26 Aug 2023 22:12:45 GMT
Apply for the job now!
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Apply Now
Company: St. Andrews University
Job description: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities for Customer Care Representative
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Establish new customer accounts, recording account information on written forms or digitally
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Maintain and regularly update financial account information using computer software programs
Anticipate customer needs, following up with previous customers to offer reorders or additional services
Qualifications for Customer Care Representative
Call center or customer service experience preferred
Flexibility to work different shifts (including evenings, weekends, or holidays)
Willingness to participate in training before hire and on-the job
Ability to pass a pre-employment background investigation and drug screen for certain positions
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer software and office systems
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the goods and services offered by the company
Benefits
Earn Part time income from the comfort of your home
Learn new skills, get access to in demand work from home jobs
No dress code, work in your pj's or work in a suit - you choose
Able to take direction and prioritize tasks from multiple Team Members.
Training and Development
Work From Home and/or flexible hours
Bonuses / Awards / Gifts
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Expected salary:
Location: Cincinnati, OH
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Job date: Sat, 26 Aug 2023 22:12:45 GMT
Apply for the job now!
REMOTE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR THOSE IN USA AND CANADA ONLY - St. Andrews University - Cincinnati, OH - work from home job
Apply Now