[Remote] Customer Service Representative - Luxury Retail – Remote USA
Note: The job is a remote job and is open to candidates in USA. TTEC is an award-winning company focused on delivering exceptional customer experiences. As a Customer Service Representative for a luxury retail brand, you will provide personalized service to customers, addressing their inquiries and assisting with their shopping needs. Responsibilities Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Recommendations of products or services Closing a sale may be required Skills An appreciation for high fashion brands and luxury customer service 1 year or more of customer service experience 1 year or more post-secondary education OR 2 years equivalent work experience Recognize and solve problems of mid-to-high level customer service issues Computer experience High speed internet (> 35 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in Benefits PTO Tuition reimbursement Health and wellness incentives Company Overview TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is