[Remote] Customer Service Representative I (MCS)
Note: The job is a remote job and is open to candidates in USA. Stewart Title is a global real estate services company recognized as a top workplace. They are seeking a Customer Service Representative who will promote Stewart's services and provide administrative support to sales teams to help achieve sales goals.ResponsibilitiesResponsible for answering routine questions and issues about products and services from internal and external customersEffectively resolves inquiries or escalates concerns in a timely fashionPerforms a wide range of support functions to assist in departmental processesFollows clearly defined procedures to complete daily tasks and responsibilitiesUses existing procedures to solve straightforward problems without the consistent need to exercise discretionUses basic communication skills to address internal and/or external clients and/or team membersIndividual contributor working under direct supervision with little autonomyPerforms all other duties as assigned by managementSkillsHigh school diploma requiredTypically requires 0-2 years of related work experienceBachelor's preferredBenefitsA variety of health and wellness insurance options and programsPaid time off401(k) with company matchEmployee stock purchase programEmployee discountsCompany OverviewStewart Title is a global real estate services company. It is a sub-organization of Stewart Title. It was founded in 1893, and is headquartered in Houston, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.stewart.com/.