Remote Customer Service Representative I

Remote Full-time
Are you looking to work in an exciting remote customer service position taking exclusively inbound calls? We are hiring customer service oriented, computer savvy individuals for a premier service provider here in the Lansing area.

REMOTE CUSTOMER SERVICE REPRESENTATIVE JOB DECSRIPTION:

This position is responsible for taking inbound calls and providing a high level of customer service. Also responds to email inquiries.

REMOTE CUSTOMER SERVICE REPRESENTATIVE PRIMARY RESPONSIBILITIES:

· Customer Service

· Documents calls accurately

· Performs data entry updates

· Navigates between computer programs seamlessly during calls

· Handles calls that may deviate from standard screens, scripts, and procedures

· Communicates complex information using job experience to anticipate and proactively address related questions.

REMOTE CUSTOMER SERVICE REPRESENTATIVE EMPLOYMENT QUALIFICATIONS:

EDUCATION REQUIRED:

High school diploma, G. E. D.

EXPERIENCE REQUIRED:

High Level of Computer Competency

Minimum six months general office experience required

REMOTE CUSTOMER SERVICE REP SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

· Knowledge of how to navigate computer programs

· Impeccable phone etiquette

· Dedication to customer service

· Ability to maintain confidentiality

· Ability to multi task

· Ability to follow established procedures

· Ability to manage time

· Ability to work with others

Pay: $15/hr

Job Type: Full time and long term, temp to perm. Great opportunity to grow and advance with a great company!

These are immediate positions with start dates as soon as next week! Interested in being considered? Please apply/call us here at Express Employment Professionals ASAP.

Two Ways To Apply: (choose one)
• Call our office 1-517-272-4670
• Submit your resume via indeed to this posting and you'll be contacted asap.

About Express Employment Professionals:

Express Employment Professionals is a premiere staffing development firm assisting businesses in attracting and developing top talent. Express Employment Professionals has been in Lansing for 20+ years. Express can help you find a job that is the perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you are looking for a full-time position, part-time work, or a more flexible schedule, Express has a wide range of jobs available including Administrative, Light Industrial, Skilled Trades, and Professional positions through evaluation-hire, contract, and direct hire opportunities. Let us help you today!'

Work Remotely
• Yes

Apply Now

Apply Now
Apply Now →

Similar Jobs

Experienced Registered Behavior Technician for In-Home ABA Therapy - Atlanta, GA

Remote

Immediate Hiring: Experienced Registered Behavioral Technician (RBT) for Clinic-Based ABA Therapy Services

Remote

Experienced Registered Behavioral Technician (RBT) - ABA Therapy for Children with Autism Spectrum Disorder

Remote

Experienced Registered Nurse - Telehealth: Providing Remote Care Coordination and Patient Support

Remote

Experienced Substitute Teacher for Riverside County Schools - Join Scoot Education's Innovative Team

Remote

Experienced Substitute Teacher for San Bernardino County - Flexible Schedules & Competitive Pay

Remote

Experienced School Year Instructional Coach for High-Dosage Tutoring Programs in Edgewater Park, NJ

Remote

Experienced School Year Tutor for K-8 Students in Math and Literacy - Mickleton, NJ

Remote

Experienced Secondary Social Studies Teacher for Kansas - Flexible Hybrid Remote Arrangement

Remote

USPS Office Helper

Remote

Customer Experience Agent (Evening Shift)

Remote

Dog Walker - Part Time, Weekdays – Amazon Store

Remote

Remote Data Entry Specialist – Precision Data Management, Quality Assurance & Reporting at careerzynith

Remote

**Experienced Full Stack Business Analyst – Data-Driven Insights for arenaflex**

Remote

**Experienced Customer Service Representative – Work From Home Opportunity with blithequark**

Remote

Remote Inbound Customer Service Representative

Remote

Customer Success Manager (NZ)

Remote

Senior Operations Manager

Remote

**Experienced Accounts Receivable Clerk/Customer Service Representative – Delivering Exceptional Customer Experiences at arenaflex**

Remote

Seasonal Hire-CTCR- The Brown Foundation Institute of Molecular Medicine

Remote
← Back