[Remote] Customer Service Representative, AZ (5/11 Start)

Note: The job is a remote job and is open to candidates in USA. Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are currently hiring Customer Service Representatives to help grow the company and ensure a positive customer experience through effective communication and problem-solving. Responsibilities Responsible for in-bound and out-bound calls Provide top tier support and service to our customers Skills Customer Service and prior collections experience with impeccable interpersonal skills Excellent verbal and written communication skills Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously Phone experience in a customer service/call center environment High school diploma or GED equivalent, must also be 18 years or older You must be located within a 60-mile radius of Glendale, AZ You must have a designated home-based workspace (preferably one that is quiet and free from distractions) You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) Benefits Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave Company Matched 401k Paid Time Off + Paid Holidays + Paid Volunteer Time Diversity Alliance Resource Groups Employee Stock Purchase Program Tuition Reimbursement Charitable Gift Matching Job Required Equipment & Services Will Be Provided Company Overview Progressive Leasing provides a unique NO CREDIT NEEDED lease purchase option tailor-made for both the wireless carrier and customers. It was founded in 1999, and is headquartered in Draper, Utah, USA, with a workforce of 1001-5000 employees. Its website is