[Remote] Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. Deluxe Corporation is seeking a Customer Service Representative to handle inbound customer service calls and provide exceptional customer experiences. The role involves identifying customer needs, suggesting products and services, maintaining customer records, and resolving product or service issues. Responsibilities Handles inbound customer service calls Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction Identifies the customer's needs, suggests products and services Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and/or re-orders Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering optimal customer experience Skills Basic knowledge of computers Must be 18 years of age or older HS/GED and 1 year of Customer service Benefits Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement Company Overview Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions. It was founded in 1915, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Deluxe has a track record of offering H1B sponsorships, with 2 in 2026, 16 in 2025, 22 in 2024, 19 in 2023, 9 in 2022, 13 in 2021, 14 in 2020. Please note that this does not guarantee sponsorship for this specific role.