[Remote] Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. Weed Man Ltd is the fastest growing lawn care company, and they are seeking a Customer Service Representative to join their team. The role involves coordinating with various departments, handling a large volume of incoming calls, and addressing customer inquiries and concerns.ResponsibilitiesWork closely with our Sales, Technical, and Administrative managers to coordinate and process numerous dutiesAnswering a large volume of incoming phone calls and addressing the needs of those callersInteract with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone salesSkillsMUST live in states KY, IN, SC, WV, AL, VA, MD, OH, TN or FL to qualifyExcellent phone & organizational skillsComputer skillsAbility to perform multiple tasksKeen attention to detailsExcellent oral & written communication skillsAdvanced problem-solving skillsProven time managementAbility to perform multiple tasks simultaneously, accurately, & in correct priorityPrevious customer service experienceHigh Speed InternetWebcamNoise Canceling HeadphonesDesktop/Laptop (No Chromebooks)Distraction Free Workspace2 Monitors highly preferred but not requiredBenefitsAbility to work independently and as part of a teamHealth BenefitsCompetitive Salary and Bonus ProgramIndustry and Company TrainingAdvancement OpportunitiesDental insuranceHealth insurancePaid time offVision insuranceHoliday payWork from homeCompany OverviewWeed Man Ltd is the corporate Head Office of the Weed Man franchise network, here in the United Kingdom. It was founded in undefined, and is headquartered in Blandford Forum, Dorset, GB, with a workforce of 2-10 employees. Its website is http://weed-man.co.uk.