Remote Customer Service Representative

Remote Full-time
Company Description

Welcome to Anne Nelson Interior Design, I offer window treatments to design-at-a-distance to full project planning, design and installation. I also offer advice for a new space, needing to work with existing furniture, consider a new color scheme or window treatment ideas. Anne Nelson Interior Design (American Society of Interior Designers, ASID # 1937837), offering high-end residential interior design services.

Job Description

We are looking for an efficient Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.

Major Responsibilities:
• Compile reports on overall customer satisfaction
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• Keep records of customer interactions, process customer accounts, and file documents
• Use telephones to reach out to customers and verify account information
• Answer questions about warranties or terms of sale

Qualifications
• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Additional Information

In Anne Nelson Interior Design we have an Awesome CEO and you will enjoy a lot of Benefit from the company.

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