Remote Customer Service Representative
Work. Grow. Build. Life.
Pointe Pest Control uses the finest products available in the industry. We keep our customers safety the top priority, as well as our environments best interest, while keeping a service that is effective and of value. Pointe Pest Control uses only the most effective, high quality pest control products in the industry...
For more information, please visit www.pointepest.com
Pointe Pest Controlis proud to be a part of the PestCos family of companies:
Founded in late 2021, PestCo is one of the 12 largest Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Remote or In-Office if located in desired area
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
Manage incoming calls and customer inquiries.
Manage and maintain a customer Sales lead database.
Respond to routine customer questions and concerns promptly as needed.
Identify and assess customer inquiries to achieve customer satisfaction.
Education and Training provided on-the-job.
Maintain an efficient calendar of day-to-day activities.
Develop a strong knowledge of the companys products, processes, and services.
All duties for Customer Service Representative assigned by management.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
Overtime (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Aflac Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
Educational Resources and Training provided on-the-job.
Benefits are effective on the 1st of the month following the date of hire.
Qualifications & Requirements:
High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customer service and in-person presentation skills.
Strong organizational, time management skills and ability to multi-task.
Creative, patient and compassion to achieve customer satisfaction.
Self-motivated.
Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
Pass a background check.
Pest Control customer service experience preferred.
To learn more about PestCo Holdings LLC please visit pestcoholdings.com
Apply Now
Pointe Pest Control uses the finest products available in the industry. We keep our customers safety the top priority, as well as our environments best interest, while keeping a service that is effective and of value. Pointe Pest Control uses only the most effective, high quality pest control products in the industry...
For more information, please visit www.pointepest.com
Pointe Pest Controlis proud to be a part of the PestCos family of companies:
Founded in late 2021, PestCo is one of the 12 largest Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Remote or In-Office if located in desired area
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
Manage incoming calls and customer inquiries.
Manage and maintain a customer Sales lead database.
Respond to routine customer questions and concerns promptly as needed.
Identify and assess customer inquiries to achieve customer satisfaction.
Education and Training provided on-the-job.
Maintain an efficient calendar of day-to-day activities.
Develop a strong knowledge of the companys products, processes, and services.
All duties for Customer Service Representative assigned by management.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
Overtime (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Aflac Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
Educational Resources and Training provided on-the-job.
Benefits are effective on the 1st of the month following the date of hire.
Qualifications & Requirements:
High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customer service and in-person presentation skills.
Strong organizational, time management skills and ability to multi-task.
Creative, patient and compassion to achieve customer satisfaction.
Self-motivated.
Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
Pass a background check.
Pest Control customer service experience preferred.
To learn more about PestCo Holdings LLC please visit pestcoholdings.com
Apply Now