Remote Customer Service Phone Agent Job at Compunnel Inc. in Tempe
About the Role: As a Manager on the Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your team. This role requires a strong people leader who is solution-oriented, thrives in fast-paced environments, and can effectively guide and motivate teams toward collective goals. You will be responsible for fostering collaboration, supporting employee development, driving problem-solving initiatives, and ensuring a high-performance team environment. Key Responsibilities: Oversee daily operations and long-term success of the Merchant Sentiment team. Manage, guide, and motivate team members to achieve collective goals. Foster team collaboration, employee development, and effective problem-solving. Facilitate in-person 1:1 meetings with direct reports and connect with cross-functional partners. - Provide immediate support and problem resolution for team members. Nurture a collaborative, high-talent environment aligned with company goals. Requirements (Must-Haves): ~2+ years of people leadership experience. ~ Strong ability to thrive in a fast-paced, changing environment. ~ Passion for developing teams and raising performance to a high talent bar. ~ Familiarity with Salesforce, JIRA, and Workday systems. ~ Ability to be physically present in the Tempe corporate office (in-office days determined by business needs). Preferred Qualifications (Nice-to-Haves): Proficiency in Excel / Google Sheets. Project Management experience. Apply tot his job