[Remote] Customer Service Export Specialist

Note: The job is a remote job and is open to candidates in USA. Hitachi Energy is seeking a Customer Service Export Specialist to be a vital part of their global operations. In this role, you will work closely with international customers and support Marketing and Field Sales teams to deliver solutions for foreign contracts while ensuring compliance with regulations.ResponsibilitiesUse Hitachi tools and processes for product configuration, order entry, and invoicingTrack orders and ensure timely delivery to customersCoordinate export arrangements with Hitachi LogisticsInvoice customers in accordance with INCO termsManage contracts from order entry through delivery and paymentExpedite documentation such as import/export licenses and letters of creditPrepare shipping documents including invoices, packing lists, and certificates of originBuild strong relationships with internal and external stakeholdersSkillsBachelor's degreeKnowledge of INCO terms and international trade complianceExperience in B2B customer support, preferably with international clientsProficiency in Microsoft OfficeStrong negotiation and persuasion skillsAbility to manage stress and maintain professionalismSAP experience is a plusBenefitsGlobal career growth opportunitiesProfessional development programsReasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disabilityCompany OverviewHitachi Energy is a renewable energy company that provides energy consulting services. It was founded in 1950, and is headquartered in Bengaluru, Karnataka, IND, with a workforce of 10001+ employees. Its website is http://www.hitachienergy.com/in/en.Company H1B SponsorshipHitachi Energy has a track record of offering H1B sponsorships, with 8 in 2026, 71 in 2025, 52 in 2024, 53 in 2023, 58 in 2022. Please note that this does not guarantee sponsorship for this specific role.