[Remote] Customer Service Consultant (Remote)

Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is dedicated to helping job seekers find attractive opportunities before they become widely advertised. They are seeking a Customer Service Consultant who will connect with customers to assist them in their vehicle purchasing journey and ensure a high-quality customer experience. Responsibilities Connect with inbound customers online and over the phone to identify their needs for vehicle purchases Utilize knowledge of the employer's inventory to guide customers toward suitable vehicles Assist customers throughout the car buying journey, from online sales to vehicle delivery Ensure a seamless transition from online to in-store purchasing to enhance customer service Mentor new team members as skills and expertise expand Skills Sales and customer service experience, preferably in retail Ability to thrive in a fast-paced sales environment Strong listening skills and a focus on customer satisfaction High level of self-motivation to meet performance goals Must reside in Wisconsin and be within 60 miles or 1 hour of the Customer Experience Center Experience in a high-energy sales environment Strong written and verbal communication skills Ability to learn and master new technologies Open availability for shifts that may include nights, weekends, and holidays Willingness to adapt to changing schedules twice a year based on business needs Benefits Comprehensive benefits package including paid sick time, vacation, and holiday pay Company Overview Our platform bridges the gap between job seekers and diverse employment opportunities sourced from employers, staffing companies, recruitment firms, and job boards, while providing resources that empower users to explore career paths and make well-informed choices. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is