[Remote] Customer Service Benefits Consultant

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding and hiring professionals to serve credit union members who are seeking guidance on available benefit programs. This entry-level, fully remote position involves conducting virtual consultations, assessing client needs, and guiding individuals through the enrollment process while ensuring compliance standards are met.ResponsibilitiesConduct scheduled virtual consultations with credit union members through ZoomAssess client needs and explain available benefit options clearly and professionallyGuide individuals and families through the enrollment and onboarding processMaintain accurate digital documentation and ensure compliance standards are metProvide responsive follow-up communication and ongoing client supportParticipate in team training sessions, mentorship programs, and professional developmentSkillsAuthorized to work in the United StatesReliable high-speed internet connectionWindows-based laptop or desktop computer with webcam capabilityExperience in customer service, client advising, or sales is helpful but not requiredBenefitsFully remote position available throughout the United StatesFlexible scheduling that supports work–life balancePre-qualified client consultations provided—no cold outreach requiredPaid training and full licensing supportWeekly compensation through a performance-based structureLong-term income opportunities through vested renewalsMonthly and quarterly performance bonusesLeadership development and advancement pathwaysSupportive, collaborative team cultureCompany OverviewAO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.