[Remote] Customer Service Benefits Advisor

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its remote team and seeking service-focused professionals who are passionate about helping families feel informed, protected, and supported. In this role, you will guide individuals and families through important supplemental benefit programs while delivering an exceptional client experience built on trust and professionalism.ResponsibilitiesConduct scheduled virtual consultations with individuals and families through ZoomUnderstand each client’s goals, concerns, and coverage needsExplain available supplemental benefit options clearly and professionallyGuide clients through the enrollment process with care and attention to detailMaintain accurate digital records and ensure timely follow-up communicationProvide ongoing support and relationship management for clientsParticipate in weekly coaching sessions, mentorship programs, and professional development meetingsSkillsAuthorized to work in the United StatesReliable internet connectionWindows-based laptop or desktop computer with webcamCandidates with backgrounds in hospitality, retail, call centers, healthcare, education, or consulting (helpful but not required)Benefits100% remote work environment from anywhere in the United StatesFlexible scheduling that supports work-life balancePre-qualified client consultations provided — no cold outreach requiredComprehensive training and licensing supportMonthly and quarterly performance bonusesEquity opportunities for qualifying team membersLeadership development and advancement opportunitiesCollaborative, service-driven team cultureParticipate in weekly coaching sessions, mentorship programs, and professional development meetingsCompany OverviewAO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.