[Remote] Customer Service and Sales Specialist

Note: The job is a remote job and is open to candidates in USA. Farmers Insurance is a dynamic leader in the insurance industry, passionately protecting what matters most. They are searching for driven salespeople to secure and maximize the value of their Book of Business by cross-selling and upselling vital coverages. Responsibilities Greet clients over the phone with warmth and a smile Instill urgency and confidence in clients through persuasive communication Discover potential gaps in coverages and sell appropriate options Review policies, renewals, and new memberships with all clients Hit daily, weekly, and monthly KPIs Track business retention and cancellations Skills Honesty High energy and warm, clear, professional tone Optimistic disposition Problem solving skills Growth mindset Intellectual competence Client deescalation skills Both written and oral English skills Benefits Annual Base Salary + Commission + Bonus Opportunities Work from Home Hands on Training Mon-Fri Schedule Career Growth Opportunities Company Overview The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. It was founded in 1928, and is headquartered in Los Angeles, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Farmers Insurance has a track record of offering H1B sponsorships, with 105 in 2025, 76 in 2024, 86 in 2023, 129 in 2022, 106 in 2021, 90 in 2020. Please note that this does not guarantee sponsorship for this specific role.