Remote Customer Service Agent - Cruise Line Support at L42M LLC Michigan
Remote Customer Service Agent - Cruise Line Support job at L42M LLC. Michigan.
This is a remote position.
We are looking for motivated, independent agents to work remotely answering inbound calls for a luxury cruise line client.
Pay Rate: $13.00 per hour
Service Hours: Monday – Sunday, 8 AM to 10 PM EST
Required: Availability on at least one weekend day
What You’ll Be Doing:
• Answering inbound calls regarding cruise packages, bookings, and general inquiries
• Handling outbound follow-up calls for clarification and support
• Transferring calls to the correct department when necessary
• Providing excellent customer service and upselling cruise services when appropriate
• Maintaining accurate call logs and following client protocols
Requirements:
• Reliable high-speed internet connection (must be able to be hardwired – no Wi-Fi)
• USB headset with noise-canceling microphone
• Windows-based laptop or desktop (Macs not supported)
• Quiet, distraction-free home workspace
• Ability to pass a background check
• Must complete paid certification training
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This is a remote position.
We are looking for motivated, independent agents to work remotely answering inbound calls for a luxury cruise line client.
Pay Rate: $13.00 per hour
Service Hours: Monday – Sunday, 8 AM to 10 PM EST
Required: Availability on at least one weekend day
What You’ll Be Doing:
• Answering inbound calls regarding cruise packages, bookings, and general inquiries
• Handling outbound follow-up calls for clarification and support
• Transferring calls to the correct department when necessary
• Providing excellent customer service and upselling cruise services when appropriate
• Maintaining accurate call logs and following client protocols
Requirements:
• Reliable high-speed internet connection (must be able to be hardwired – no Wi-Fi)
• USB headset with noise-canceling microphone
• Windows-based laptop or desktop (Macs not supported)
• Quiet, distraction-free home workspace
• Ability to pass a background check
• Must complete paid certification training
#J-18808-Ljbffr
Apply tot his job
Apply To this Job