[Remote] Customer Service Agent (Chicago, US)
Note: The job is a remote job and is open to candidates in USA. Parking Network B.V. is a company focused on revolutionizing airport travel. They are seeking a Customer Service Agent to be the dedicated point of contact for US markets, providing support for various products and ensuring high levels of service for customers and partners.ResponsibilitiesProvide excellent customer service via inbound and outbound telephone calls and email/Support customers with bookings, reservations, and product informationHandle distribution channel enquiries professionally and efficientlyCarry out ad hoc administrative tasks to support the wider teamCollaborate with colleagues globally to ensure consistency and service excellenceSkillsPrevious experience in a call centre or customer service roleBeing computer literateStrong written communication skills with excellent spelling and grammarConfident handling both inbound and outbound callsA customer-first mindset and ability to work independentlyLooking for a long-term role with opportunities to grow and developCompany OverviewAt Parking Network we are passionate about connecting professionals in the parking industry. It was founded in 2005, and is headquartered in Maastricht, Limburg, NLD, with a workforce of 11-50 employees. Its website is http://www.parking-net.com/.