Remote Customer Service Advocate – Amazon Store
???? Ready for a Mission That Matters? Hello, superstar! ???? Disabled Veteran Solutions (DVS) is looking for a ???? stellar Customer Advocate to join our Customer Service Division . At DVS, you're not just another cog in the machine ????️ - you're a vital part of a diverse and inclusive team ???? dedicated to making a difference ????. ???? The Mission As a Customer Advocate , you'll be a healthcare hero ???? for 50 to 70 people every day. You'll navigate the world of primary care doctors ???? , medications ???? , appointments ???? , and benefits ???? like a pro, armed with your knowledge ???? and amazing social skills ????️. And the best part? You'll make a real impact on people's lives ❤️. ???? The Details • ???? Full-time position, Monday through Friday (because we all need a little weekend! ????) • ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST • ???? 5-week intensive orientation (don't worry, we've got your back every step of the way! ????????) ????️ Your Secret Weapons • ???? A great ear for listening and a knack for finding solutions • ????♀️ Ability to juggle multiple tasks like a pro • ???? Passion for helping others and brightening their day ???? Your Arsenal • ???? High school diploma (bonus points if you've got a degree! ????) • ???? At least 1 year of experience in insurance operations • ???? Tech-savvy and confident navigating our web-based systems • ???? Detail-oriented with strong follow-through ???? The Cherry on Top • ???? Experience in healthcare/insurance • ???? Background in social work, behavioral health, or similar fields • ???? A customer service ninja with amazing problem-solving skills ???? Why DVS? • ???? Competitive pay and amazing benefits • ???????? Veteran-owned, nationally recognized company • ???? Real opportunities for growth and professional development What are you waiting for? If you're ready for a mission that matters... Let's do this! ???? Start: TWO groups starting October 20th and November 3rd, 2025 Training: 8:00 a.m. - 4:30 p.m. (8 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard A pre-employment drug screening and criminal background check are required prior to employment.