[Remote] Customer Service 2.0
Note: The job is a remote job and is open to candidates in USA. Virtual Vantage Inc is expanding its remote team and hiring Customer Service Representatives to support customer care for leading national brands. The role involves answering and resolving customer service calls, delivering exceptional service, and meeting key performance benchmarks.ResponsibilitiesAnswer and resolve inbound/outbound customer service callsDeliver exceptional service with every interactionDocument customer information and call outcomesFollow up to ensure resolutionMeet key performance benchmarksSkillsHigh school diploma or GEDExcellent phone and typing skillsComfortable navigating software and multitaskingDedicated home workspace and stable internetWindows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)USB headset & wired internet (not needed to apply, but required to start)16 GB RAMBenefitsFully remote position – work from home officeFlexible self-schedulingAdvancement opportunities based on performanceSupportive team environmentCompany Overview It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.virtualvantageinc.com.
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