[Remote] Customer Marketing Manager

Note: The job is a remote job and is open to candidates in USA. Redis is a company that provides technology for fast applications used globally. They are seeking a Customer Marketing Manager to design and scale a customer marketing engine focused on enhancing customer success and engagement.ResponsibilitiesOwn and maintain the master database of customer references, including referenceability status, preferences, engagement history, and measurable business outcomesBuild and scale a high-impact customer content library, including case studies, executive-ready presentations, video testimonials, and other sales-enablement assetsExpand the size, diversity, and strategic value of Redis’ customer reference base; drive measurable engagement across marketing and field programsIncrease the presence and diversity of customer advocates across internal and external conferences, product launches, analyst engagements, and media opportunitiesPartner closely with sales leadership, enablement, product management, customer success, and marketing to execute coordinated, cross-functional initiativesIdentify and deeply understand key customer personas, their business priorities, and their technical challenges; clearly articulate Redis’ differentiated valueSkills3+ years of customer marketing experience in B2B SaaS; background in IT infrastructure, data platforms, or developer-focused technology strongly preferredProven ability to lead cross-functional initiatives from concept through execution with measurable outcomesStrong business writing and communication skills; ability to translate complex technical solutions into clear, compelling narrativesExperience producing customer stories and video assets, managing Salesforce reporting, and maintaining stakeholder visibility on program progressExecutive presence and comfort engaging stakeholders from individual contributors to C-level leadersHigh ownership mindset and ability to operate effectively in a fast-paced, high-growth environmentBenefitsCompetitive salaries and equity grantsUnlimited time off to promote a healthy work-life balanceH/D/V coverage along with 401K, FSA, and commuter benefitsFrequent team celebrations and recreation eventsHome internet & phone stipendLearning and development opportunitiesAbility to influence a high-performance company on its way to IPODiscretionary bonusesStock optionsCommuter benefits based on locationCommission planCompany OverviewRedis is the world's fastest data platform. It was founded in 2009, and is headquartered in Auckland, Auckland, NZL, with a workforce of 1001-5000 employees. Its website is https://redis.io/.