[Remote] Customer Manager - Natural - Remote (Seattle)

Note: The job is a remote job and is open to candidates in USA. Acosta is a part of Acosta Group, specializing in retail sales services and digital strategy. They are seeking a Customer Manager to lead sales performance and strengthen client relationships within designated accounts, while executing strategic plans to achieve measurable results.ResponsibilitiesAchieve Sales Objectives: Deliver volume and sales fundamentals—including merchandising, assortment, pricing, and shelving—while optimizing cost efficiencyStrategic Account Planning: Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term successClient Relationship Management: Engage directly with key decision-makers to present and sell business plans, programs, and growth strategiesCost and Revenue Optimization: Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operationsIn-Store Execution: Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail executionTrade Marketing Management: Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiativesBudget Compliance: Operate within established budgets, ensuring efficient and effective resource utilizationCross-Functional Communication: Maintain proactive communication with key principals and internal teams to ensure alignment and collaborationRetail Collaboration: Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contestsMarket Intelligence: Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goalsInformation Sharing: Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teamsTeam Contribution: Share insights and collaborate with peers to build organizational capability and drive collective successTechnology Utilization: Use internal systems and tools to support business planning and maintain proficiency in communication platformsContinuous Improvement: Offer feedback to leadership on opportunities to enhance operations and build organizational strengthSpecial Projects: Support the team by completing assigned projects that contribute to overall business successSkillsBachelor's degree in Business, Marketing, or a related field—or equivalent professional experienceMinimum of 6 months in retail (CPG industry), marketing, space management, or resetsExperience in sales administration or finance is a plusStrong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applicationsExcellent presentation and communication skills requiredProven ability to manage multiple projects simultaneously with strong organizational and time-management skillsVisual acuity and color perceptionAbility to lift up to 50 lbs. and carry up to 20 lbsAbility to push/pull materialsActive listening and verbal communicationWillingness and ability to travel as neededCompany OverviewAcosta brings simplicity to retail sales. It was founded in 1927, and is headquartered in Jacksonville, Florida, USA, with a workforce of 10001+ employees. Its website is https://www.acosta.com.



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