[Remote] Customer Intelligence Engineer

Note: The job is a remote job and is open to candidates in USA. Seeq Corporation is a remote-first company focused on transforming industrial process data into actionable insights. The Customer Intelligence Engineer will build scalable intelligence workflows to support the Customer Success organization, focusing on product usage analytics and customer health modeling.ResponsibilitiesBuild Customer Intelligence WorkflowsDesign and deploy account-level Slack summaries for CSMs and leadershipTranslate product usage and contract data into operational signalsBuild or extend data pipelines in partnership with Analytics EngineeringDevelop Python-based automation to operationalize insights at scaleImprove Health & Renewal PredictabilityContribute to Seeq’s customer health scoring frameworkDevelop usage-to-renewal correlation modelsIdentify leading indicators of risk, expansion, and adoptionIterate based on measurable predictive lift and CS feedbackApply AI and Modern ToolingLeverage AI-first coding workflows to accelerate developmentBuild lightweight LLM-driven synthesis workflows where valuableHelp elevate development practices across Customer SuccessPartner Cross-FunctionallyWork directly with CSMs to understand real decision workflowsCollaborate with Analytics Engineers on modeling and data structureFeed product insights back into Engineering through internal dogfoodingSkillsBachelor's degree in Chemical, Mechanical, Electrical, Industrial, Systems Engineering, Computer Science, Applied Math, Data Analytics, or related field0–3 years of experience (internships included) in analytics, engineering, or technical rolesWorking knowledge of SQLStrong Python skillsExposure to data modeling conceptsFamiliarity with LLMs or AI-assisted development toolsComfort operating in ambiguityStrong written communication skillsBackground in process manufacturing or industrial engineeringExposure to BI tools (e.g., PowerBI)Familiarity with product analytics platforms (e.g., Mixpanel)Experience building Slack automations or APIsExposure to modern data pipelines (e.g., Azure Data Factory)Demonstrated curiosity about customer behavior and causal mechanismsBenefits12-week paid Seeq family leaveUnlimited PTOInternet and mobile phone reimbursementsMedical benefitsGroup term life insuranceShort-term and long-term disability insurance pre-tax benefitsVoluntary vision and dental (ortho)Vacation bonus programEmployee Assistance ProgramGenerous home office allowanceThe best co-workers (we've analyzed the data, so we know it's true.)Pet-friendly workspace (your dog will be so happy to have you home)You love your job!Company OverviewSeeq Corporation develops software and services that accelerate industrial process analytics on industrial process data. It was founded in 2012, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is http://seeq.com.



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