[Remote] Customer Growth Representative

Note: The job is a remote job and is open to candidates in USA. FBSPL is seeking a Customer Growth Representative to connect with small and mid-sized businesses and guide them through onboarding for POS systems and payment solutions. The role focuses on outreach, relationship-building, and helping business owners adopt tools that support their daily operations.ResponsibilitiesConnect with business owners to learn about their current setup and needsIntroduce POS systems and payment tools that simplify daily operationsAttend scheduled meetings and follow up with interested businessesGuide new clients through the onboarding process from first conversation through setupBuild trust through clear, friendly, and consistent communicationTrack conversations, notes, and progress in the CRM systemCollaborate with your team to meet new business engagement goalsSkillsExperience in customer-facing, outreach, or relationship-based roles is helpful but not requiredStrong communication and listening skillsA positive, professional approach and willingness to learnComfort working independently in a remote environmentBasic computer skills and familiarity with virtual meetingsBenefitsPre-qualified leads and scheduled conversations providedTraining, mentorship, and ongoing supportPerformance-based compensation with growth potentialFull-time, flexible role with a supportive team cultureOpportunities for long-term advancementCompany OverviewFBSPL is a BPM consulting firm that assists businesses globally with unique and custom business process solutions. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.fbspl.com/.