Remote Customer Care Rep - North Carolina

Remote Customer Care Rep - North Carolina HealthCare Support is actively seeking a Remote Customer Care Rep - North Carolina to fill a job opening. This role is remote but you must live in North Carolina. Daily Responsibilities for Remote Customer Care Rep - North Carolina: • In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. You will have the opportunity to service a variety of clients and call types as our business is changing and evolving. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities! • We offer Work from Home flexibility if you meet the criteria. Work from Home criteria includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. • The shifts for this position are Monday to Friday, with these shift options (in EST): 8am to 4:30pm, 9am to 5:30pm, 11am to 7:30pm, and 12:15pm to 8:45am. Training will be Monday to Friday, 8am to 4:30pm for 6+ weeks • This is a 6-month contract role, with perm potential Required Qualifications for Remote Customer Care Rep - North Carolina: • High School Diploma/GED • 1+ year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) but healthcare is highly preferred • Computer proficiency in Windows-based applications • Work from home capabilities Benefits for Remote Customer Care Rep - North Carolina: • Immediate enrollment in Health Insurance • Dental Insurance • Life Insurance • Employee Assistance Program (EAP) • Access to Investment Accounts • Career and educational tools within our Ingenovis ACT (Advocacy) Program Pay: $19 an hour Interested in being considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional consideration, please email a copy of your resume to [email protected] with your phone number, the job title and location, and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law. Apply tot his job