[Remote] Customer Care - Account Manager
Note: The job is a remote job and is open to candidates in USA. Stones River Electric is seeking a Customer Care Representative to join their team. This position is responsible for assisting internal and external customers by providing service and billing information.ResponsibilitiesIncoming and Outgoing Phone callsProcessing of customer service requestsUpdating customer portalsWorking with Stones River Service Coordinators and notifying customers of service datesUploading documentation to customer portals as well as accounting/work order systemData entrySkillsMust be detail orientedMust have a working knowledge of Excel and Microsoft OfficeMust have at least 3 years of service customer care experienceBenefitsMedical, dental & visionLife Insurance BenefitPaid HolidaysVacation401K MatchSign-On/Referral Bonus after 90 daysExcellent career advancement opportunitiesIn-house trainingCompany OverviewStones River Electric is a construction company specializing in lighting and electrical services. It was founded in 1990, and is headquartered in Madison, Tennessee, USA, with a workforce of 201-500 employees. Its website is http://stonesriverelectric.com.