[Remote] Customer Account Manager

Note: The job is a remote job and is open to candidates in USA. Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. The Customer Account Manager is responsible for driving revenue growth by building and managing strategic accounts, long-term client relationships, and developing key business relationships through solution selling and account planning.ResponsibilitiesImplement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategyGrow businesses with new and existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunitiesDevelop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accountsPosition Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approachFoster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales processDemonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunitiesCreate proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to dateAct as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc.)Help identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as neededBe a reliable individual contributor and a great team player with a strong work ethic and openness for diversityExecute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networksSkillsExperience in Business-to-Business and software sales backgroundProven track record in Account ManagementPossess initiative, business acumen, confidence, and a competitive attitudeDemonstrated ability to provide solutions and change behavior in support of business goals and objectivesStrong interpersonal skills to include verbal and written communicationAdeptly handling complex and dynamic requirements and deadlines with minimum impact on job responsibilitiesCompany OverviewRedwood Software is an international company providing job scheduling, report distribution and SAP solutions. It was founded in 1993, and is headquartered in Houten, Utrecht, NLD, with a workforce of 501-1000 employees. Its website is http://www.redwood.com.