Remote CSR and Enrollment - Health Care Licensing Opportunity

Remote Full-time
Job Title: Customer Service Representative (CSR) – Enrollment & Licensing Support

Location: Remote (U.S. Based – All States Welcome)

Job Type: Full-Time / Contract / Temp-to-Hire

Industry: Healthcare Administration / Licensing Support

Compensation: $18 – $24/hour (based on experience)

Start Date: Immediate Openings Available

Job Summary:

We are hiring Remote Customer Service Representatives to support healthcare professional enrollment and licensing processes across the U.S. This is a great opportunity to work in the healthcare back-office space assisting nurses, physicians, and allied health workers with their documentation, application tracking, and state license support.

Key Responsibilities:
• Handle inbound/outbound calls, emails, and chats related to healthcare provider enrollment and licensing status
• Assist applicants in completing state board or credentialing paperwork
• Review submitted forms for completeness and escalate missing information
• Maintain accurate records using CRM and applicant tracking systems
• Coordinate with internal teams and licensing authorities as needed
• Deliver a professional, empathetic, and patient-centered customer experience

Eligibility & Requirements:
• Education: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred
• Experience:
• 1+ year of customer service, call center, or healthcare admin experience preferred
• Prior experience with provider credentialing or state licensure is a plus
• Skills:
• Strong communication (verbal & written)
• Detail-oriented with ability to manage multiple records
• Familiarity with MS Office, Google Workspace, and CRM platforms
• Equipment: Must have a reliable computer, headset, and internet connection

Work Hours:
• Monday to Friday (no weekends)
• Standard 8-hour shifts (between 8 AM – 6 PM, depending on time zone)
• Some flexibility available for part-time roles

Perks & Benefits:
• 100% remote work – no commuting
• Weekly or bi-weekly pay (W2 or 1099 depending on role)
• Training provided – learn about state licensing processes
• Opportunity to transition into long-term healthcare admin roles
• Supportive virtual team environment

Ideal For Candidates Who Are:
• Looking to enter or transition into the healthcare support field
• Detail-oriented and process-driven
• Comfortable working independently and remotely
• Passionate about helping professionals navigate complex systems

How to Apply:

Send your resume and a brief cover letter highlighting relevant experience to us.

Apply Now

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