[Remote] Contribution Trade Operations Associate

Note: The job is a remote job and is open to candidates in USA. Human Interest is a high-growth fintech company focused on providing retirement benefits to employees of small and medium-sized businesses. The Contribution Trade Operations Associate will support day-to-day operations by ensuring accurate payroll processing, troubleshooting integration issues, and collaborating with internal teams to optimize processes.ResponsibilitiesEnsure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accountsAchieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delaysProactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposesSupport a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiencyGain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processesAssist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverablesThis position's duties and assignments are subject to modification based on organizational needsSkillsStrong attention to detailGood organizational skillsClear communication skills, both verbal and writtenAbility to work efficiently in a fast-paced environmentComfortable working both independently and as part of a teamStrong aptitude for working with numbersTime management skills to prioritize tasks effectivelyBasic problem-solving abilitiesInterest in research and learningWillingness to identify and suggest process improvements1-2 years of experience in Accounting or 401(k) RecordkeepingBachelor's DegreeBasic reconciliation skillsBenefitsA great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan feesTop-of-the-line health plans, as well as dental and vision insuranceCompetitive time off and parental leaveAddition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellnessLyra: Enhanced Mental Health Support for Employees and dependentsCarrot: Fertility healthcare and family forming benefitsCandidly: Student loan resource to help you and your family plan, borrow, and repay student debtMonthly work-from-home stipend; quarterly lifestyle stipendEngaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.Company OverviewHuman Interest is a 401(k) provider that helps employees of small and medium-sized businesses save for retirement. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://humaninterest.com.