[Remote] Contracts Operations Manager

Note: The job is a remote job and is open to candidates in USA. Exterro is a leading company in data risk management, and they are seeking a Contracts Operations Manager specializing in SaaS contracts and legal technology. This role involves leading the strategy and implementation of the contract lifecycle management tool while supporting the global sales team and ensuring compliance throughout the contract lifecycle.ResponsibilitiesServe as a legal technology and software champion by actively identifying, evaluating, and advocating for new legal tech and CLM enhancements that drive automation and efficiency across the organizationLead the implementation and ongoing management of legal technology and software systems, such as the Contract Lifecycle Management (CLM) toolDevelop and improve contract processes and standardization, cross-functional workflows, guidelines, and playbooks for use with key internal partners (e.g., Sales, Security, Compliance, Customer Success) and external partners (e.g., Outside Counsel)Manage the full contract lifecycle using our CLM tool, from initiation to renewal, with an explicit focus on maintaining an accurate contract repositoryPerform deep-dive contract analysis by designing and pulling complex reports from the repository, including extracting specific contract terms, and generating actionable metrics on repository health, workflow efficiency, and CLM usageManage contract compliance with company policies and legal requirementsCollaborate closely with our global sales team to expedite deal closuresReview, draft, and negotiate a variety of commercial agreements, with a focus on SaaS and enterprise-level contractsProvide guidance on contract-related matters to internal stakeholdersStay updated on relevant laws and regulations affecting our contractsPartner with Customer Success on amendments and renewalsProvide regular reporting to leadership on contract statuses and ensure parties track to SLAsProvide regular trainings and open office hours for Sales on using our CLMManage legal service providers and outside counsel projectsAct as the first line of review for contract intake and requests, validating content and context to ensure complianceSupport various non-specific legal projects and ad-hoc assignmentsSkillsBachelor's degree required; paralegal certification or relevant legal education or experience preferred3+ years of experience in contract management or administration, preferably in a SaaS software or legal technology environmentProven track record of supporting a global sales teamProficiency with contract lifecycle management (CLM) toolsStrong understanding of contract law and commercial termsExcellent attention to detail and organizational skillsOutstanding communication skills, both written and verbalAbility to work independently and manage multiple priorities in a fast-paced environmentAbility to manage legal projectsTechnical acumen for software integrationsResourcefulness: Ability to find creative solutions to complex contract issuesResponsiveness: Commitment to providing timely support to the sales team and other stakeholdersPassion for our products: Genuine interest in learning our SaaS offerings and their impact on customersEnthusiasm: Excitement for learning in an innovative companyExcitement for Technology: A genuine love for legal tech and a desire to stay at the forefront of digital Transformation in the legal industryAdaptability: Comfortable working in a dynamic, rapidly evolving, and time-pressured environmentTeam player: Collaborative mindset with strong interpersonal skillsStakeholder Management: Customer-focused orientation with the ability to build consensus, create momentum, and work effectively cross-functionally with varying levels of managementBenefitsVariable payEquityBonusOther forms of compensation as part of the packageComprehensive benefits package that includes health insuranceRetirement plansFlexible paid time offCompany OverviewExterro is a software company that provides privacy, e-discovery, and information governance solutions for IT and in-house legal teams. It was founded in 2008, and is headquartered in Beaverton, Oregon, USA, with a workforce of 501-1000 employees. Its website is http://www.exterro.com.