[Remote] Continuous Improvement Analyst

Note: The job is a remote job and is open to candidates in USA. DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. They are seeking a Continuous Improvement Analyst to modernize reporting structures, lead process documentation, and drive improvements while collaborating with government stakeholders and project teams.ResponsibilitiesConduct quality control reviews for compliance and partner with project managers to resolve findingsModernize and maintain reporting structures, dashboards, and quality metrics to provide visibilityAnalysis to identify issues, root causes, process gaps, and translate findings to recommendationsLead process documentation efforts, including SOPs, QC workbooks, and scoring criteriaApply Confluence best practices to keep the team's knowledge base structured and currentDevelop training materials and job aids that help the team apply quality standards consistentlyServe as a partner facilitating working sessions and building consensus around process changesContinuously evaluate team tools, templates, and workflows for improvement opportunities and take initiative to prototype and implement enhancements with stakeholder buy-inSkills2+ years of experience in quality assurance, business analysis, process improvement, or PMO supportProficient in Power BI, SharePoint Lists, expert-level Microsoft Excel (pivot tables, advanced formulas, data modeling), Jira workflows and dashboards, and ConfluenceExceptional written communication skills, with the ability to write clearly for executive, technical, and government stakeholder audiencesProven ability to collaborate across teams, build relationships with government customers, and facilitate productive working sessionsSelf-starter with a record of identifying opportunities and taking initiative without being directedMust possess or be eligible to obtain and complete a Public Trust background investigation and/or a Public Trust clearanceMust be a U.S. CitizenPMP or PMI-ACP certification, familiarity with PMBOK, Agile/Scrum methodologiesBenefitsVirtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.Company OverviewDMI is a leading provider of digital services and technology solutions with a focus on end-to-end managed services, including managed mobility, cloud, cybersecurity, network operations, and application development. It was founded in 2002, and is headquartered in Bethesda, Maryland, USA, with a workforce of 1001-5000 employees. Its website is http://dminc.com.