[Remote] Content Systems & Copyright Operations (Contractor)

Note: The job is a remote job and is open to candidates in USA. Macmillan Learning is a leading educational publisher, and they are seeking a Content Systems & Copyright Operations Contractor to join their Learning Resource Group. This role focuses on managing digital asset quality control, ensuring metadata integrity, and overseeing copyright registration processes while facilitating communication between various stakeholders.ResponsibilitiesContent Support - File fulfilment requests, International Requests, Electronic File Request vendor mgmt, locating filesDAM Archiving QC - metadata and archive review, vendor review and board maintenanceCopyright Registration process & vendor management, including deposit copy management, tracking process start to finishBusiness support - content reports, errata, etcLitigation works and data support, including files as well as copyright researchCMS Collection management - to assist common stakeholder searchesCoursera Support - Provide content support by pulling data and filesSkillsBachelor's degreeExceptional project management skills, with the ability to manage multiple recurring and ad hoc workstreams simultaneously, prioritize effectively, and consistently meet deadlinesStrong attention to detail, with a commitment to ensuring accuracy, consistency, and high-quality outputs across file management, metadata, and copyright operationsExcellent written and verbal communication skills, with the ability to convey information clearly and effectively to diverse internal and external audiencesAbility to think critically to diagnose content or operational issues, ask the right questions, and develop practical solutionsDemonstrated ability to collaborate effectively across cross-functional teams and coordinate with external vendors and partnersProven track record of maintaining a positive, solutions-oriented approach while managing competing priorities in a fast-paced environmentDemonstrated adaptability and willingness to learn new technologies, systems, and processes, with the ability to navigate and support change effectivelyExperience working within a DAM, CMS, or related content management platformFamiliarity with metadata standards, asset relationship structures, and digital asset workflowsExperience with copyright registration processes, including use of the eCO portal or equivalent compliance-oriented operational workExperience managing vendor relationships and coordinating deliverables across external partnersFamiliarity with litigation support workflows, copyright research, or legal data requestsExperience in file fulfillment, international content operations, or electronic file request managementDemonstrated interest or experience in publishing, edtech, educational content, or a related fieldExperience leveraging AI tools to enhance productivity, support content review, or identify metadata or rights gapsCompany OverviewMacmillan Learning improves lives through learning and offers content developed in partnership with the authors, educators, and developers. It is a sub-organization of Macmillan. It was founded in 1946, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.macmillanlearning.com/.