[Remote] Content Creator - Review Responder

Note: The job is a remote job and is open to candidates in USA. Internet Brands is a specialized service provider for apartment community operators, focusing on crafting authentic responses to resident reviews. The role involves writing professional replies to feedback, ensuring timely delivery while maintaining a human touch in communication. Responsibilities Craft thoughtful, professional responses to resident reviews posted on major multifamily platforms such as ApartmentRatings, Apartments.com, Google, Yelp, and Facebook Maintain a professional, empathetic tone in responses to customer feedback Meet 24-business-hour turnaround deadlines for responses Skills Strong writing and communication skills Ability to write professional, empathetic responses to customer feedback Reliability and consistent availability to meet deadlines Willingness to learn the multifamily review space (training provided) Benefits Health insurance options such as medical, dental, and vision coverage Flexible spending accounts (FSA) for medical and dependent care Short-term and long-term disability insurance Life and AD&D insurance 401(k) retirement savings plan with a company match Paid time off (PTO) Paid holidays Commuter benefits Access to our Employee Assistance Program (EAP) Well-being coaching services Voluntary benefits such as home, auto and pet insurance Discounted legal and financial services Company Overview Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. It was founded in 1998, and is headquartered in El Segundo, California, USA, with a workforce of 5001-10000 employees. Its website is