[Remote] Consultant II

Note: The job is a remote job and is open to candidates in USA. CSG is a company that empowers businesses to create memorable experiences and connect with their customers effectively. The Consultant II position involves assisting clients in understanding and optimizing CSG's product functionalities while managing project resources and deliverables.ResponsibilitiesProvide consulting service for-fee to clients who need to address strategic business issues by identifying and enhancing product functionality, systems, technology, and operationsParticipating in project consulting teamIdentify issues and assist to provide possible solutionsManage scope, internal/customer resources, deliverable, and timelinesParticipate in requirements gathering sessions performing gap analysis, system review, and data analysisProvide billing details for timely invoices of assigned projectsAssist on large-scale long-term projectsDevelop, coordinate internal resources and track/verify implementation effortsManage indirect reports externally and internallyFormulate team structure, develop project strategy, and resource management throughout projectWork with internal departments to generate sales leadsBe willing to travel to customer sites up to 25%SkillsBachelor's degree or a related field or equivalent experience2-3 years of consulting experience in the B2B software technology or high-tech industry2 years of Vantage experience a plusBroad knowledge of operational end-to-end solutionsAbility to work independently while maintaining a team relationshipDemonstrate effective written communication, interpersonal, and presentation skillsExcellent project management skills and client interfacingAre proficient in English in a business environmentExperience with CRM, Billing, Order Management definition, configuration, implementation, or upgrading projects preferredBenefitsWork from HomeEmployee Belonging GroupsHealthcare: Dental, Medical, and VisionPaid Vacation, Volunteer, and Holiday Time OffAnd so much more!Company OverviewCSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. It was founded in 1994, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 5001-10000 employees. Its website is http://www.csgi.com.