[Remote] Community Member Consultant - Yakima Valley

Note: The job is a remote job and is open to candidates in USA. Seattle Credit Union is dedicated to helping members achieve financial prosperity through education and banking services. The Community Member Consultant role focuses on community engagement and financial empowerment, delivering exceptional member service while supporting organizational goals and initiatives.ResponsibilitiesBuild and maintain relationships with local organizations, schools, and nonprofitsLead financial education workshops and community eventsSupport CDFI-related initiatives and impact trackingRepresent the organization at public forums and outreach activitiesParticipate in mobile branch deploymentsFlexibility is expected to accommodate travel and event schedules across Yakima ValleyProvide expert guidance on financial products and servicesAssist members with account openings, loans, and digital bankingMeet service and sales goals while maintaining complianceSupports the operations of the Mobile Branch facility, assists with equipment and software updates, maintenance, service, and repairsOperates the Mobile Branch, including travel to designated locations and returning to Admin building each dayDeliver high-quality work on time and adapt to changing prioritiesDemonstrate integrity, critical thinking, and flexibility in decision-makingCommunicate effectively, both verbally and in writing, with internal and external audiencesFoster collaboration across teams and contribute to a positive, member-focused cultureIdentify opportunities for process improvements and automationMaintain punctual and reliable attendanceSkillsMinimum of 1–2 years in a financial services or community engagement roleFluent in both English and Spanish is a requirement for this positionComfortable working in mobile environments and adapting to changing locationsStrong interpersonal, presentation, and customer service skillsLocal travel within Yakima Valley is required, including visits to community partners, schools, and event venuesOccasional travel to headquarters for training, team meetings, or cross-functional collaborationMust have reliable transportation. If using your own vehicle, mileage reimbursement is provided per company policyInterpersonal & Communication: Strong written/oral skills—comfortable presenting to groups or individualsCustomer-Centric Approach: Empathy, listening skills, problem-solving, and relationship-based serviceStrategic Thinking: Initiative-taking, creative problem-solving, and ability to challenge status quoSales & Service Orientation: Proven ability to meet goals while prioritizing member well-being and ethical standardsReliability & Teamwork: Dependable, collaborative, and able to support back-office operations when neededBachelor's degree preferred, particularly in business, finance, social sciences, or related fieldsExperience with CDFI or community-focused initiatives a strong plusSkilled in Microsoft Office applications, financial planning tools, and CRM systemsMust complete and pass a credit-union paid driver training within 60 days of hireExperience in, familiarity with, and comfortable driving large vehicles (40' long)BenefitsEmployee-paid medical benefits401k matchingGenerous time off, such as for volunteering and even to celebrate your birthdayOpportunities for employees to learn and growInclusive work cultureZero contribution medical, dental, and vision plans for our employeesGenerous paid time off program401k plan with a dollar-for-dollar employer match up to 5%Mileage reimbursement is provided per company policyCompany OverviewSeattle Credit Union is a not-for-profit financial cooperative for employees and family members living in the state of Washington. It was founded in 1933, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.seattlecu.com/.