[Remote] Community Growth Specialist

Note: The job is a remote job and is open to candidates in USA. commonsku is revolutionizing the promotional products industry. They are seeking a Community Growth Specialist to build relationships with distributor prospects and represent commonsku within the promo industry, fostering a sense of community and transitioning warm leads to the Account Executive team.ResponsibilitiesBuild and Own Your Prospect Relationships: Manage a defined book of distributor prospects. Your goal is to build the kind of long-term, trust-based relationships that make commonsku the natural choice when they are ready to move forwardRun Organized and Personalized Outreach: Use HubSpot to manage your relationships and always reach out to prospects with intention. Whether you are sending an email, picking up the phone, or dropping someone a message, every touchpoint should feel personal and tailored to that person and that momentLead Every Interaction With Value: Share content that genuinely helps. Whether it is a Bobby Lehew editorial, a skucast episode, a webinar, a customer story, or an event invitation, you share it because it will be valuable to that specific prospectShow Up Where Distributors Are: Be present and active in the spaces where distributors spend their time, from Facebook Promo Groups and LinkedIn to commonsku events, PPAI Expo, Roundtable Dinners, and virtual events. You are the energy in the room, bringing the kind of warmth and enthusiasm that makes people glad they showed up, and making every prospect feel seen, valued, and excited about being part of the commonsku communityTransition Warm Relationships to the AE Team: As trust deepens and prospects signal readiness, you will pass those warm, relationship-rich conversations to our Account Executive team. That handoff is the moment your community-building work becomes a business win for commonskuSocial Listening: Monitor social conversations across LinkedIn, Facebook, and the skummunity Forum. Watch for engagement signals, business changes, and moments where reaching out feels timely and naturalFeed the Social + Content Engine: You are on the ground every day, hearing what distributors are asking, what is resonating, and what they need. Bring those insights back to the Marketing team so that the content commonsku creates stays relevant and useful for distributorsSkills2+ years of experience in the promotional products industry, in a distributorship, supplier, or service provider, with a heaps of passion for the space2+ years of experience working in marketing or sales related role, in any industry, with a strong commercial senseCommunication, Written & Verbal: You are a natural communicator in every format. Whether you're typing a reply in a Facebook Promo Group, hopping on a quick call, or crafting a LinkedIn post, your voice is consistent, warm, and humanContent Curation: You have the ability to read a long piece of content and know exactly which one paragraph, stat, or insight will resonate with your distributor prospectsSocial Media Savvy: You are a digital native, that has naturally built up your LinkedIn followingCRM Fluency: You have experience using CRM's like HubSpot or Salesforce to manage outreachAI Fluency: You have experience using or experimenting with AI tools and automation in your work or personal life to supercharge your workEmpathy: You are someone who leads with empathy, genuine interest and kindnessApproachability: You have a natural charisma that makes people laugh, puts others at ease, and brings levity to potentially frustrating situationsCuriosity: You ask great questions and are a great listenerPatience: You are nurturing relationships, and showing up consistently, understanding that trust with your prospects is built over timeCommunity-orientation: you truly recognize the importance of building communityBenefitsCompetitive base salary and a company performance bonusRemote-first culture (with plenty of excellent in-person experiences sprinkled in)Employer paid medical benefits for employeesPaid parental leave for new parentsCompany-wide closure between December 25th and January 1stTwice-yearly company wide summits (we call it HQ and you’ll love it)A delightful team of smart people who are good at what they doCompany OverviewCommonsku is empowering your business to streamline your workflow,connect your team located in Toronto. It was founded in 2012, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://www.commonsku.com/.