[Remote] Communication Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company that connects exceptional candidates with leading employers. The Communication Specialist role involves capturing sensitive information through inbound calls related to workplace issues and unethical conduct, contributing to the quality of service provided by the Hotline and Incident Management program.ResponsibilitiesEngage reporters with care and ensure confidentialityAnswer inbound calls promptly and follow intake proceduresConduct guided interviews to accurately capture report detailsMaintain strict confidentiality of all informationSupport special projects and departmental tasks as assignedAdhere to scheduled shifts and maintain flexibility for 24/7 operationsSkillsStrong customer service skills and results orientationEmotional resilience in handling sensitive and distressing informationAvailability to work at least one weekend day per weekQuiet, secure remote workspace with recommended internet speeds of 25 mbps download and 10 mbps uploadMinimum typing speed of 35 WPMAbility to multitask while interviewing and recording information accuratelyExperience with MS Office and proprietary software navigationComfort working in a fast-paced, candid environment that values innovation and accountabilityWillingness to use AI and emerging technologies to enhance workCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.