[Remote] Commercial Operations & Analytics Associate

Note: The job is a remote job and is open to candidates in USA. Ethena is a compliance training company that customizes training to meet the unique needs of organizations. They are seeking a Commercial Operations & Analytics Associate to manage the commercial team's tech stack and deliver data-driven insights to enhance internal efficiency and customer service. Responsibilities Administer and maintain the commercial team's tech stack, including Looker analytics, CRM platforms, marketing automation tools, and sales enablement software Act as an owner of Ethena’s data warehouse, where Ethena combines commercial data (e.g. Salesforce/Hubspot) with product data (our application) Support the rollout of new tools, systems, and processes to enhance sales team effectiveness Collaborate with Sales, Marketing, Customer Success and Engineering to ensure we deliver scalable and accurate analytics insights to customers Develop, track, and analyze key metrics to improve performance across the commercial team Implement automation to streamline lead management, pipeline tracking, and reporting processes Skills Excellence with SQL and comfort taking complex data models and turning them into simple insights In-depth experience with CRMs, marketing automation tools, analytics platforms, and sales enablement software Experience using Looker or similar tools such as Tableau A complete command of all things Excel A knack for data, a love of graphs, and a deep fear of numbers that don't add up Excellent organizational skills with an ability to prioritize on the fly and operate autonomously Experience performing listed job responsibilities at a fast growing startup Ability to influence and collaborate with cross functional teams (Sales, Marketing, Customer Success) An entrepreneurial mindset - we're an early-stage startup so we're not just looking for someone to run a playbook. We want you to help build it A “roll up your sleeves” mentality and comfort with ambiguity Passion for what we're building here at Ethena An impeccable sense of humor Benefits Unlimited PTO Company Overview Ethena is a software-as-a-service that sells anti-harassment training software. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is