[Remote] Commercial Lines, Inside Sales Agent (REMOTE)

Note: The job is a remote job and is open to candidates in USA. Nationwide is a Fortune 100 company dedicated to helping people protect what matters most to them. They are seeking an Inside Sales Agent to sell commercial lines of insurance, providing exceptional customer experiences through various communication channels and ensuring clients receive the necessary coverage and support.ResponsibilitiesResponds to incoming calls/emails from commercial lines insurance agents or prospects and uses multiple internal and external resources and best practices to consult with and educate clients about coverage needs by performing duties such as: front end underwriting, risk assessment, financial analysis, and loss runs analysis in order to sell insuranceOffers additional Nationwide Insurance products to provide all applicable discountsPerforms outbound calls and follow-up work to close the sale as stated in best practicesSolicits outbound potential agents or customers who did not purchase during initial inquiry to overcome objections and complete the saleInterpret contracts and/or policy provisions for the most complex states in order to provide explanations and information to customers regarding coverage for all commercial and other product policies. Determines and enters accurate information into all related systemsWrites quality risk policies based on underwriting requirements; makes decisions by interpreting and using appropriate classification systems, rating plans, tiers, and selection standards; utilizes training and sales techniques to close the saleForwards potential customers to other Nationwide channels as appropriate. Answers questions, provides explanations, and makes recommendations to applicants regarding appropriate coverage for commercial policies, limits, deductibles; considers customer needs as well as company guidelinesDetermines and enters rating information into systems; provides quotation and binds coverage within prescribed limitsCompletes or collects necessary applications, forms and documents; issues conditional contact/binder within authorityEducates agent or customer on payment and audit processAssists and contributes to the team's quotas/goals by meeting individual quotas/goals, as well as unit/team goalsMaintains current understanding and proficiency in sales techniques and product offerings, keeps up to date with state guidelines, market conditions and competitors, and systems enhancements. Cross-trains on other products and lines of businessServes as subject matter expert which may include system changes, user acceptance testing, new product releases and assistance in the roll out and adoption with peers. Participates in user meetings with IT, project team, and consultants. Assigned to miscellaneous projectsSkillsHigh school diploma or equivalent; undergraduate studies preferredP & C License with ability to sell Commercial Lines preferredThree or more years related work experienceMinimum 12 months successful sales experienceState licensing as required for commercial productsAssociate must obtain the required state licenses within the time period designated by the business unitPossesses strong verbal and interpersonal skills to communicate technical insurance information to policyholders, agents, and othersStrong ability to influence prospective policyholders to select Nationwide productsDemonstrated ability to operate personal computer hardware/software in a WINDOWS environmentPrefer participation in professional insurance courseworkPrefer exposure to telemarketing in an insurance agency or insurance call center environmentAdvanced knowledge of or ability to learn quickly about commercial insurance products, insurance processing systems and procedures, best practices, state regulations and customer service practicesBenefitsMedical/dental/visionLife insuranceShort and long term disability coveragePaid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire dateNine paid holidays8 hours of Lifetime paid time off8 hours of Unity Day paid time off401(k) with company matchCompany-paid pension planBusiness casual attireCompany OverviewNationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. It was founded in 1925, and is headquartered in Columbus, Ohio, USA, with a workforce of 10001+ employees. Its website is https://www.nationwide.com/life-insurance.jsp.