[Remote] Commercial Lines Account Manager

Note: The job is a remote job and is open to candidates in USA. Hilb Group is a service-driven organization that values career and professional development. They are currently seeking a motivated Commercial Lines Account Manager to support assigned producers, manage new business, and ensure client satisfaction through effective insurance solutions.ResponsibilitiesSupport assigned producers by placing and processing new business, account development, and renewal retentionPre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelinesReview and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-marketPrepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responsesAssist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and audits; document electronic file accordinglyProvide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunitiesPrepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverageRenew and re-market accounts as needed in conjunction with Producer(s) and agency standardsAssist in design of insurance plans for clients. Visit key clients in personSkillsCollege level coursework preferredLicensed Property and Casualty AgentMinimum of five years' experience with at least three in property and casualtyComplete knowledge of insurance practices and procedures of the agency and industryExcellent prioritization skillsFriendly, positive attitude willingness to help othersExcellent verbal and written skillsProfessional telephone mannerAbility to establish effective relationships with all staff and the general publicAbility to work on highly detailed work under pressure and timelinesAdvanced computer proficiencyAbility to quickly learn automation including agency management systemProficient in ExcelPrior experience on Vertafore AMS and Image Right a plusBenefitsCompany Paid Life Insurance, Long-Term and Short-Term Disability.Medical, Dental, Vision and FSA/HSA plans.401(k) with company match.Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.Generous PTO.Company OverviewPartners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. It was founded in 2009, and is headquartered in Richmond, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://hilbgroup.com.