[Remote] Commercial Finance Manager - Global Commercial & Operations (Eastern Time Zone)

Note: The job is a remote job and is open to candidates in USA. ATG (Auction Technology Group) is consolidating its commercial and operations under a single global organization. They are seeking a Commercial Finance Manager to partner with the COO leadership team, providing financial insights across commercial performance and operational functions, and translating complex financial data into actionable decisions.ResponsibilitiesOwn the global commercial financial narrative across A&A and I&C: monthly variance analysis, year-to-go forecast, and strategic performance commentary. Know the drivers cold — retention, lots and items sold, ALV, take rate, VAS attach, commission trends — and be able to explain what's moving and why across segmentsTrack seller and buyer retention as the leading indicators of marketplace health. Understand churn drivers and competitive dynamics across segments (including white-label alternatives in I&C), and what it takes to protect and grow the baseMonitor monetization depth across the portfolio: VAS penetration (atgPay, atgShip), fixed fee trends, and pricing realization. Identify opportunities to expand revenue per customer without increasing churn riskSupport the COO leadership team on strategic commercial decisions: pricing changes, competitive response, new business investment, and contract renewals for key accounts across both segmentsPartner the operational functions reporting into the COO — sales, account management, customer service, and marketplace operations — providing financial insight on cost-to-serve, productivity, and operational efficiencyBuild and maintain a unified view of cost-to-serve across segments and geographies, identifying where operational investment is paying back and where it isn'tSupport the COO leadership team on operational initiatives: headcount planning, organisational change, service-level economics, and cross-region cost optimizationPrepare the commercial and operations sections of monthly management reporting, Board packs, and executive performance reviewsOwn the commercial and operations elements of the budget and reforecast process, building bottom-up forecasts with the COO leadership team and stress-testing assumptions across segments and geographiesPartner with the Director of BI & Reporting and Commercial Analytics team to ensure commercial and operational KPIs (including Salesforce CRM data on customer health) are integrated into the performance dashboardsUse AI tools (Claude, TextQL) for analysis, forecasting support, and reporting efficiencySkillsQualified accountant (CPA, CIMA, ACA, ACCA) or equivalent, with 4–8 years of commercial finance or FP&A experienceExperience in a B2B marketplace, SaaS, or platform business is a strong advantageUnderstanding of retention economics, unit economics, and recurring revenue modelsStrong commercial instinct. You understand the numbers and you ask 'so what?' — every timeRobust stakeholder management at senior leadership levelStrong financial modeling and forecasting skillsAbility to build credible bottom-up forecasts and scenario modelsComfortable working across time zones and geographiesGenuine enthusiasm for AI and modern finance toolsExperience partnering combined commercial and operations functionsExposure to cost-to-serve / unit economics analysisFamiliarity with Salesforce/CRM dataBenefitsAnnual performance bonusStockBenefitsOther applicable incentive compensation plansCompany OverviewA global technology company with over 350 employees, ATG is transforming the way billions of pounds, euros and dollars worth of items are bought and sold globally via auction. It was founded in 1971, and is headquartered in London, England, GBR, with a workforce of 201-500 employees. Its website is https://www.auctiontechnologygroup.com/.